Buggy Town FAQ
So it's a Soy wax Candle.. so what??
Soy wax is made from soybeans farmed in the U.S. This is an amazing wax. Without adding color or scent, it would be completely edible. Soy Wax is organic, non-toxic, clean burning (less or no soot at all), and burns longer. It is a biodegradable, renewable resource, and is environmentally friendly. Using soy wax-based products also supports the American Farm Economy!
I've heard I can use the melted wax from my Soy candles as hand lotion or lip balm is this true?
NO!! The soybean wax we start with IS the same soy wax used in lotions and lip balms… but once we add fragrance oil and candle dye it is no longer skin safe. Please don’t use the melted candle wax on your skin or skin irritation may develop.
How long will it take to get my candles?
Candles are poured almost daily, but at this point they don’t get to stay here very long. Orders are processed in the order they are received. Most orders will ship within 7 days, larger orders may take a bit longer. Fundraisers usually ship within 3 to 4 weeks. If your order will be delayed, you’ll certainly be notified. If you are needing your candle quickly be sure to let us know, we will try our best to accommodate your needs.
The candle packaging is sooo cute, can I leave it on when I burn the candle?
NO, for safety sake.. please remove ALL hangtags and bows prior to burning. Gif tags and bows are HIGHLY flammable.
If I send my empty jars back can I get them refilled?
We accept all major credit cards via paypal . You are also welcome to mail your order with a money order or personal check.